Chapter 1 : Introduction
- What is Etiquette
- Business Etiquette Intro
Chapter 2 : Dress for Success
- Sharp dressing
- Wardrobe for the winner
- Gentlemen- Shirts, trousers, shoes, socks, belts
- Men’s sharp dressing examples.
- Women’s wear- Indian and Western
- Women’s sharp dressing examples.
- Things to avoid
- Mind blowing tips to enhance your image
Chapter 3 : Be a well groomed personality
- Importance of grooming
- Shoes, mouth odour, hair, facial hair
- Nails & hands, Makeup, Perfumes, spectacles
- Accessories- Secret kit
Chapter 4 : Civility at workplace
- Office Etiquette
- How to address people?
- Cubicle Etiquette
- Cafeteria Etiquette
- Dining Skill
- Dining Table Etiquette
Chapter 5 : Business Meeting Dining Etiquette
- Ease your skill
- Master your food placement
- Be a James Bond! Cutlery, Wait staff etc…
- Chai Etiquette
- Buffet Dining- DOs and DON’Ts
Chapter 6 : Public Places – Etiquette
- Air plane Etiquette
- Theatre, stairs, Escalators, doors
- Elevator/Lift, Restroom, Smoking
- Pets, be a chic at your hotel, stay
- Etiquette – Handshake, Mask, Car, Phone Do’s and Don’ts